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I'm very happy with the service I have received from helpucover. Excellent customer service, easy and stress free claims process and fantastic value for money on the monthly premium. I will definitely be recommending helpucover to fellow pet owners.
Hannah Jan 2017
I had to claim for my dog's illness which needed multiple vet visits and I have nothing but praise for helpucover. Payment was swift and the Customer Services were superb and very helpfull. Never having claimed on a pet insurance before I didn't know what to expect, but all I can say is that I would recommend helpucover to anyone.
Chris Nov 2016 - Provided by Feefo.com
have used helpucover for two years now. During both years, my black lab has needed intensive vet treatment, including overnight stays. Most recently, he was hit by a car broke his leg. helpucover made this traumatic experience easier by settling the vet's bills without question. Even before this I had recommended helpucover to friends, and they too have been really pleased with helpucover too.
Lynda Nov 2016 - Provided by Feefo.com
Help u cover are fantastic they have looked after my British Bulldog Bella, who suffers with epilepsy, for the past year. They never quibble with any of my insurance claims and they pay very speedily.
There is no stress at all I am never out of pocket, I can't say enough about you, you have been great and I thank you so much.
Helen Heath provided by Feefo.com
Service was excellent and I felt that my pet was important, not just a number. Everyone was very kind at a difficult time for a pet owner. The payment reached me very quickly and my dog is doing well because of the treatment, which would have been difficult to afford without insurance.
I would certainly recommend helpucover's pet insurance and I will stay with them.
Catherine Bowness provided by Feefo.com
Read what Emma our lovely pet insurance customer has to say
I wanted to say a big thank you to the team at helpucover.
My dear cat Layla was hit by a car and injured very badly. helpucover paid over 2000 in specialist vet care to try and save my Layla. Sadly we had to let her go as her injuries were too bad. Not only did helpucover pay the initial fee, they also paid the purchase price of Layla back to me as well as a later bill of another £400 without hesitation. Their letters even say how sorry they are to hear of the loss of the pet and that they hope you are recovering well. Nothing can bring back my precious cat but knowing you're insured with a great company takes the strain off during difficult times.
Thank you for all your help,
I decided to use helpucover to protect Wilbur because of the fantastic service I already received with my last cat Layla. helpucover paid out thousands to help me during a difficult time when Layla got injured in a RTA. helpucover provides excellent customer service and support when you need it most - so I knew Wilbur would be safely covered if ever the worst should happen.